One number reaches us at any hour: (571) 741-6292. No contact forms, no ticket queues, no callback windows. A dispatcher answers, takes the property details, and starts the response while you are still on the line.
The property address and, for condos and commercial buildings, the unit or suite number. Whether water is still flowing. Where you think it started, if you know. Whether any neighboring units or floors are affected. None of it is required, and a dispatcher will walk you through shutoff locations if water is moving, but every detail shortens the first hour on site.
Fairfax Restoration Crew
4031 University Dr, Suite 100
Fairfax, VA 22030
The office sits in Old Town Fairfax near the judicial center. Dispatch runs 24/7 through (571) 741-6292; the office itself keeps regular business hours, so for anything urgent always use the phone rather than visiting.
If you manage multiple properties or sit on an association board, call (571) 741-6292 and tell dispatch you want an emergency response point of contact on file. Buildings with our number posted in the mechanical room consistently lose less to the first hour of a loss than buildings that start searching after the ceiling opens.
The same line handles scheduling for inspections, moisture checks, mold assessments, and post-repair verification. Call (571) 741-6292 during business hours and dispatch will set a time that fits the building's access rules.
Water, fire, or mold moving through a Fairfax property: dispatch answers around the clock.
(571) 741-6292